I am Richard McDonald, Senior Claims Adjuster and Consultant. I founded Heavy Equipment & Cargo Claims Consultants, LLC to give insurers, TPAs, and self-insured fleets direct access to senior-level judgment on every file—completely free from administrative fluff.
Across 43 years in field adjusting, claims management, and TPA operations, I have managed complex cargo, heavy equipment, tractor-trailer, agricultural, and marine losses. Every assessment I deliver is grounded in real mechanical mastery, not generic estimating templates.
Building deep trust and managing direct communication with motor carrier stakeholders.
Determining the exact extent of structural damage to tractors and trailers.
Expertly adjusting transit vessel claims and specialized marine losses for lengths up to forty-six feet.
Providing precise damage assessments for specialized farming and harvesting machinery.
Managing complex freight transit claims and cargo damage to isolate the cause of loss.
Investigating, negotiating, and resolving liability files to secure timely closures for commercial fleets.
I combine 43 years of claims management with ASE Master Mechanic and MCIEF Fellow credentials. I read estimates like a shop foreman, not an administrator. This rare technical advantage ensures highly accurate valuations, fewer repair supplements, and bulletproof, defensible assessments that easily withstand scrutiny from insureds, repair shops, and counsel.
I built this consultancy to eliminate administrative noise. While large vendors produce bloated, lengthy narratives, I deliver concise, fact-based reporting and clear next steps. My streamlined telephonic and captioned reports keep you fully informed without wasting time, allowing you to manage reserves confidently and close files rapidly.
I focus exclusively on motor carrier insurers, self-insured fleets, and TPAs. Handling complex heavy equipment, cargo, agricultural, and marine losses means I understand transport regulations and downtime pressures. You gain a single, highly specialized point of contact who speaks your language and keeps complex transportation files moving toward settlement.
I provide a reliable outlet for teams experiencing a claims overload. My mission is simple: provide immediate, licensed support that clears backlogs, tightens documentation, and prevents files from stalling under paperwork and slow communication.